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In booking an online course with us, you accept the following Terms of Booking:

  1. course is defined as a period of time on a single course type as described in our proposal.

  2. booking can consist of either a single course or a combination of courses.

  3. When you make a booking, you must pay the full fee for the course. This is only refundable if you are dissatisfied with the course and contact us at within two weeks of starting your course. You must not have completed more than three hours of study in order to receive a refund.

  4. It is not possible to cancel or postpone your course, apart from under the circumstances in point 3.

  5. It is not possible to pause your course or take a holiday part way through your course.

  6. It is your responsibility to check the level of English you need for the course you wish to take (please see the relevant page on the website). 

  7. If a situation arises that has not been covered by these Terms, we reserve the right to take any fair and reasonable action that we think appropriate.

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